NELA | Nexus Elite Logistics Alliance

Last Updated: April 18, 2026

1. Introduction

Nexus Elite Logistics Alliance (NELA) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

2.1 Company Information

Company name, address, and contact details
Business registration and certifications
Trade lanes and services offered
Company logo and description

2.2 User Account Information

Name and email address
Login credentials (encrypted)
Account preferences and settings

2.3 Platform Activity

Introduction requests and connections
Rate quote requests and responses
Performance reviews submitted and received
Profile views and search queries

3. How We Use Your Information

We use the collected information for:

Providing and maintaining our platform services
Facilitating introductions between members
Processing rate quote requests
Displaying member profiles in the directory
Sending platform notifications and updates
Improving our services and user experience
Ensuring platform security and preventing fraud

4. Information Sharing

We share information in the following circumstances:

Member Directory: Public profile information is visible to other members
Introductions: Relevant information is shared when you request or receive introductions
Rate Quotes: Information is exchanged between parties in quote requests
Reviews: Your company name and rating appear on reviews you submit
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your data:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Restricted access to personal data on a need-to-know basis

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Export your data in a portable format
Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide relevant content. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our platform is intended for business users and is not directed at individuals under 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform announcements. Continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: privacy@nela.global
Address: NELA Privacy Team